If you still have a question feel free to reach out to us on Instagram: @the.urban.jungle.
We have many greenhouses in Florida located around Apopka and Mount Dora. Most of our collections start here and are in expert hands as they mature. Some of our more exotic collections ship from various locations around the world.
Many of our collections are handmade by our in-house artisans to perfectly fit our grower pots and have options with or without drainage holes. If you choose one of our classic items without a drainage hole, keep your peace of mind knowing that our plant experts only use well draining soil for all of our plants reducing the risk of root rot. We recommend to always check the first two inches of soil and only water 1/3 of the planters volume if the soil is dry.
Yes! We would love to chat about our wholesale opportunities with you. We sell to many retailers around the country and offer special pricing with unique shipping and merchandising options. Contact us at email@example.com with your company information and we’ll be happy to help.
We understand that not everyone has a green thumb and that’s ok! We are here to help you become the best plant parent. All our plants include simple care instructions to get you started. In addition, we offer in-depth care and common issues located in our Plant Guide to help keep your plant family happy and healthy.
We value all our plant parents and want to spread the love with our influencer opportunities. If this peaks your interest, shoot us an email at firstname.lastname@example.org for more details.
You will receive an email with your order information and tracking number.
If you don't recieve it within a few day, contact us at email@example.com.
All our orders are shipped via FedEx and UPS.
At this time we do not accept returns or refunds however we do guarantee our plants for 15 days after order arrival otherwise we’ll gladly replace the plant or broken product.
For any other questions please refer to our return policy.
Plants are fragile and may experience a bumpy ride during shipment so we package our products with ample protection and care but understand that accidents can happen and are here to help make it right. Should your order arrive damaged, email a photo along with your order number and date of arrival to firstname.lastname@example.org. A plant specialist will reach out as soon as possible to review your information.
Each order is processed in real time and shipped as soon as possible. We will try to stop your order but may be unable to catch it in time. Please reach out to email@example.com as soon as possible so we may look into your order.
Easily start a wish list by clicking the heart icons at the bottom right of each product photo. You can always edit your wish list items by logging into your account.
Need to create a large order for an event or corporate gifting? Not a problem! Contact us at firstname.lastname@example.org and we will be happy to help.
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